Atlas Copco Secoroc

Our customers know they can depend on us – regardless of whether they need training, support, service, or just some friendly advice. After all, we have so much more to our offer than world-class products.

Service and support – more than a promise!

There’s plenty we can help with. As every experienced driller knows, productivity and costs are influenced by a host of factors beyond price and products. Rock characteristics, hole deviation, operator experience and misuse, loss of tools, and much more, all have a significant impact. Then there’s the time spent on administration and inventory, plus the care and maintenance necessary for a well-tuned drill string.

World-class rock drilling tools help of course. But when there’s so much else to consider, you’ll find our support and know-how of great help and value.

Atlas Copco Secoroc engineers work closely with you, helping you to find the best solutions to your specific drilling problems. Constantly feeling updated performance data into design and production, for example, ensures that our tools always maintain their cutting-edge speed and productivity.

Training – on- and off-line

In addition, the industry’s most knowledgeable sales force operates within a service network that extends into every mining and construction market in the world. Our staff is highly trained and competent – whether they’re developing bits, monitoring on-site drilling, running failure analysis, or calculating product performance. They can also optimize hands-on training for operators and maintenance engineers, and organise regular service with our local people on the site.

PC-based training tools complement much of this hands-on work. Interactive lessons featuring 3D animations, photographs, film sequences, etc., give users a valuable insight into how our tools can improve their drilling practices and boost productivity.